careers at dns
Join the Data Network Solutions Team!
Professional Services Engineer – Network & Security
Location – North or South Carolina
Company Description:
Data Network Solutions (DNS) delivers technology solutions to address customer business needs. Established in 1999, DNS evolves its solution portfolio to meet industry and customer demands. With sales and engineering teams across the Southeast, DNS serves accounts throughout the USA, emphasizing dedicated and loyal customer service. The company values building lasting customer relationships based on trust and understanding specific business challenges.
Role Description:
This is a full-time remote role for a Professional Services Engineer - Network/Security at Data Network Solutions. The Engineer will be responsible for managing multiple ongoing network & security-centered professional services projects and seeing them through project completion. This role requires deep troubleshooting knowledge and the ability to work with and resolve network & security issues that may arise during an engagement.
As a Professional Services Engineer at DNS, you will have the opportunity to work with cutting-edge technologies and collaborate with a team of skilled professionals. Your role will involve designing, implementing, and supporting complex network and security solutions tailored to our clients' unique needs. You will also play a crucial part in identifying potential risks and vulnerabilities, ensuring that our clients' infrastructures remain secure and resilient.
In addition to your technical responsibilities, you will be expected to build strong relationships with clients, providing them with expert advice and guidance throughout the project lifecycle. Your ability to translate technical jargon into clear, actionable insights will be key to helping clients understand the value and impact of the solutions you deliver.
At DNS, we foster a culture of continuous learning and professional growth. You will have access to ongoing training and development opportunities, as well as the chance to earn additional certifications in network and security technologies. We believe in empowering our employees to reach their full potential and contribute to the success of our clients and our company.
Qualifications:
5+ years’ experience doing Professional Services with Network & Security solutions in a Reseller (VAR) or similar work setting
Cybersecurity Expertise centered around NGFW, ZTNA, and other enterprise cybersecurity solutions
Experience in implementing and maintaining network security solutions, with specific skills with Palo Alto Networks Firewalls and Route/Switch
Strong problem-solving abilities and attention to detail
Ability to discuss highly technical concepts with many different types of customers
Organized and able to juggle multiple priorities and tasks at once
Active certifications from HPE Aruba Networking, Cisco Networks, Extreme Networks, HPE Juniper, and Palo Alto Networks, such as ACNA, ACA-CA, ACP-CA, CCNA, CCNP, JNCIA, JNCIS, PCNSE, NGFW, Net-Sec Pro
Ability to work collaboratively within a team and adapt to changing priorities.
Excellent writing and strong verbal skills, with the ability to communicate with senior leaders, technical peers, and non-technical partners
Flexible, dependable, self-starter, and capable of quickly learning new products and technologies
Responsibilities
Plan, deploy, and perform project-based services centered around NGFWs, endpoint security, routing, and switching technologies for an array of customers
Willingness to travel for customer projects, company, and industry events as needed
Maintain an up-to-date knowledge base of the latest technologies and best practices to ensure that our solutions remain cutting-edge and effective.
Develop and deliver training materials and documentation to clients, ensuring they are well-versed in the deployed technologies and can maximize their use to achieve business goals
In addition, the candidate is expected to demonstrate a high level of professionalism and a commitment to continuous improvement, always striving to exceed customer expectations.
Data Network Solutions is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
